Our Total Security Concept can be best described as an “all inclusive” approach where every part of the company, every sub-process and every internal and external interface is examined from a security perspective.

The three most important production principles in our Total Security Concept are “redundancy”, “control” and “physical separation”. In a modern society an interruption of supply of identity documents is unthinkable. It is our responsibility to avoid any process interruption under any circumstance. Therefore for every necessary facility we established a parallel structure – guaranteeing an interruption-free production. This approach is supported by a tight control system. OeSD established a 24/7 internal control and surveillance service, which is complemented by external control authorities.

In order to establish the most secure and unimpeded environment for our production and data processing all relevant facilities on our premises are structurally separated from the administration. This means that there is neither an online nor an offline linking between them. Our production and data processing facilities have an independent infrastructure (e.g. fire protection, air conditioning system, power supply system, network etc.)

As part of a nation’s critical infrastructure OeSD is regularly audited by state authorities. E.g. the state control service of the Austrian Ministry of the Interior regularly visits and audits our premises with regards to the manufacturing and personalization of the Austrian ID documents.
All facilities follow the latest in security practices and techniques. OeSD has the most important security-related certifications which include “Certified Security Printer” and “Certificate of Security Clearance”